Value-Driven Customer Success

“Working with Red Van Workshop has been an absolute delight for my team and me. We had some very specific requirements for the new website and came to them with custom designs and they were able to turn that into a fantastic new experience for our customers. We’ve enabled our content and merchandising teams to do so many new things, as well as unlocking items on our future roadmap. We look forward to using our new website and continuing our relationship with Red Van Workshop into the future."

"Red Van Workshop embraces the concept of true flexibility in partnership, which is one of the key reasons we chose to partner with them. Not only did Autobahn make it possible for us to replatform our ecommerce site quickly for a faster time to market, but the team at RVW prioritized our goal of managing Salesforce independently once we were live. Their engineers worked closely with our engineering and product teams, ensuring there was a lot of information sharing and learning so that the Cuyana team could get up-to-speed quickly for a seamless experience from start to finish."

“It was amazing how quickly Red Van was able to stand up a fully functioning site. And not only was it quick, but our new website offers an immensely better user experience, and Commerce Cloud gives us much more flexibility than we had before.”

Red Van has been beyond incredible to work with and the results really speak to just how talented they all are.  We grew our business more quickly, fueled by site-wide conversion rates increasing 22%+ and AOV going up by more than 20%.  We just couldn’t have done it without them.

Red Van enabled us to transform our digital business by replatforming 8 sites in 6 months, something that takes most organizations an extensive amount of time. Red Van makes it possible for us not worry about the complexities of our Salesforce business and instead enable us to focus on running our business with confidence.

Red Van enables us to simplify our approach. With the Autobahn Platform, we have innovative capabilities, such as a fully integrated returns across Salesforce products. Their Roadside Assistance Services and Value-Driven Customer Success helped us get there quickly and efficiently and to transform how we  do business. It now takes our customers 30% less time to create a return and it takes our customer service team 50% less time to process the refund.